One of the most rapidly-growing areas of computer and IT services today, Nexicore’s onsite division is a leader in providing onsite / at-home services in the U.S. and Canada.  From its call center in Tampa, Florida, Nexicore operators dispatch both in-house as well as third-party technicians to perform onsite service events throughout all 50 U.S. states, Puerto Rico, and major metropolitan areas in Canada.  Services include laptop and desktop break-fix repair, repair services for LCD & flat-screen televisions, repair and installation services for interactive whiteboards, as well as IT enhancement services for both consumers and small businesses. 

Nexicore actively engages and manages its technician force to ensure excellent service.  Each service call is carefully managed, and technician performance is continuously measured according to various critical service metrics.

In a market that values efficient, cost-competitive delivery, proper execution and customer interface, Nexicore has achieved levels of service that are superior relative to our competition.