One of the most rapidly-growing areas of computer and IT services today, Nexicore’s onsite division is currently one of the pre-eminent national services firms in the U.S. today.  From its call center in Tampa, Florida, Nexicore operators dispatch both in-house as well as third-party technicians to perform onsite service events throughout all 50 U.S. states and Puerto Rico.  Services include laptop and desktop break-fix repair, repair services for LCD & flat-screen televisions, as well as IT enhancement services for both consumers and small businesses. 

Nexicore actively engages and manages its technician force to ensure excellent service.  Each service call is carefully managed, and technician performance is continually measured along numerous different service metrics.

In a market which highly values efficient, cost-competitive delivery, proper execution and customer interface, Nexicore has achieved levels of service that are superior relative to our competition.